Privacy Policy

Principles of processing and protection of personal data

The controller of personal data pursuant to Article 4 point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data is Auto Market Experts, s.r.o., ID No.: 36581704, 044 23 Rudník No.41, registered in the Commercial Register of the Municipal Court of Košice, Section: sro, Insert No.: 15147/V as the owner of the YQapartments.sk Internet portal (hereinafter referred to as: „Lessor”).

The contact details of the administrator are:

address: Rudník 41, 044 23 Jasov
email: gdpr@yqservice.eu
phone: +421 907 955481

Personal data is any information about an identified or identifiable natural person.

An identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, a network identifier or by one or more specific factors.

The identified or identifiable person for the purposes of this Policy is considered to be the orderer of accommodation services in the accommodation facilities of the Administrator published on the YQapartments.sk internet portal (hereinafter referred to as the „Ordering Party”).

1. The Parties agree that the Customer, if he/she is a natural person, is obliged to provide the Lessor with his/her name and surname, address of permanent residence including postcode, telephone number, e-mail address and a copy of the ID card/passport in the order/reservation.

2. The Parties agree that the Customer, in case it is a legal entity, is obliged to provide the Lessor in the order with its business name, registered office address, including postal code, ID number, name and surname of the contact person, telephone number and e-mail address.

3. The Lessor hereby notifies the Customer that pursuant to Section 10(3)(b) of Act No. 122/2013 Coll. on the protection of personal data and on amendment and supplementation of certain acts, as amended (hereinafter referred to as „ZOOÚ”), the lessor as the controller will process the personal data of the customer without his consent as a data subject in the process of managing the reservation, invoicing and related correspondence, since the processing of the Customer’s personal data will be carried out by the Lessor in pre-contractual relations with the Customer and the processing of the Customer’s personal data is necessary for the performance of the reservation and the provision of accommodation services, in which the Customer acts as one of the contracting parties.

4. The Customer may, by ticking the appropriate box before submitting the order, express his/her consent within the meaning of Section 11(1) of the Act for the Lessor to process and store his/her personal data, in particular those listed above and/or which are necessary for the Seller’s activities relating to the sending of information about new accommodation options, discounts and promotions and to process them in all its information systems.

5. The Lessor undertakes to handle and dispose of the personal data of the Customer in accordance with the applicable legislation of the Slovak Republic.

6. The Lessor declares that, in accordance with Section 6(2)(c) of the Personal Data Protection Act, personal data will be collected solely for the purpose set out in this Policy.

7. The Lessor declares that, in accordance with Section 6(2)(e) of the Act, it will obtain personal data for purposes other than those specifically mentioned in this Policy and will ensure that personal data is processed and used only in a manner consistent with the purpose for which it was collected and that it will not combine it with personal data obtained for other purposes.

8. Before confirming the reservation, the Customer will be asked to confirm by ticking the box before sending the reservation that the Lessor has given sufficient, clear and unmistakable notice to the Customer:

(a) your identification data,

b) the purpose of the processing of personal data, which is the conclusion of a lease agreement between the lessor and the customer,

c) that it will process the personal data of the Customer in the scope of name and surname, permanent address including postal code, telephone number, e-mail address and a copy of the ID card/passport if the Customer is a natural person and in the scope of business name, registered office address including postal code, ID number, name and surname of the contact person, telephone number and e-mail address if the Customer is a legal person,

9. The Lessor declares that it will process personal data in accordance with good manners and will act in a manner that does not contradict the ZOOA or other generally binding legal regulations and will not circumvent them. The lessor declares that the consent of the data subject will not be enforced or conditioned by the threat of refusal of a contractual relationship, service, goods or obligation imposed on the lessor.

10. The Customer shall have the right, upon written request from the Lessor, to require

(a) confirmation of whether or not personal data concerning him or her are being processed,

(b) the purpose of the processing of personal data,

(c) in a generally comprehensible form, information on the processing of their personal data in the information system and on its status to the extent:

(i) the identification details of the lessor and the lessor’s representative, if appointed,

(ii) the identification data of the processor; this does not apply if the lessor does not proceed in accordance with Section 8 of the Personal Data Protection Act when obtaining the personal data,

(d) in a generally intelligible form, precise information about the source from which he obtained his personal data for processing,

(e) in a generally intelligible form, a copy of his or her personal data which are the subject of the processing,

(f) additional information which, taking into account all the circumstances and conditions of the processing of personal data, is necessary for the purchaser to guarantee its rights and legitimate interests, in particular to the extent that

i) instruction on the voluntariness or the obligation to provide the requested personal data; if the lessor obtains the personal data of the purchaser on the basis of the consent of the purchaser pursuant to § 11 of the CPLR, the lessor shall also notify the purchaser of the period of validity of the consent, and if the purchaser’s obligation to provide the personal data results from a directly enforceable legally binding act of the European Union, an international treaty by which the Slovak Republic is bound, or a law, the lessor shall notify the purchaser of the legal basis which imposes this obligation on the purchaser, and shall inform the purchaser of the consequences of the refusal to provide the personal data,

(ii) information about third parties where it is foreseen or apparent that personal data will be disclosed to them,

(iii) the range of recipients, if it is foreseen or apparent that personal data will be disclosed to them,

(iv) the form of disclosure, if personal data are to be disclosed,

(v) third countries where it is foreseen or apparent that a transfer of personal data will take place to those countries,

(g) the rectification of inaccurate, incomplete or outdated personal data subject to processing,

(h) the destruction of his or her personal data where the purpose of the processing has been fulfilled; where official documents containing personal data are the subject of the processing, he or she may request their return,

i) the destruction of his/her personal data subject to processing if there has been a breach of the PDPA or other applicable Slovak law.

11. Upon free written request, the Customer shall have the right to object to:

(a) the processing of his personal data which he believes is or will be processed for direct marketing purposes without his consent and to request their destruction,

(b) the use of the personal data referred to in point (d) of Section 10(3) for direct marketing purposes in the postal sector; or

(c) the provision of personal data referred to in point (d) of Article 10(3) for direct marketing purposes.

12. Upon free written request, the Customer has the right to object to the processing of personal data in cases pursuant to Section 10(3)(a)(3)(b) of Act No. a), e), f) or g) of the ZOOÚ by stating legitimate grounds or by presenting evidence of unjustified interference with its rights and legally protected interests which are or may be harmed in a particular case by such processing of personal data; if this is not prevented by legal grounds and it is proven that the Customer’s objection is justified, the Lessor shall be obliged to block and destroy the personal data, the processing of which the Customer has objected to, without undue delay and as soon as the circumstances permit.

13. The Customer, upon written request or in person if the matter cannot be delayed, shall furthermore have the right to object to the Lessor at any time and not to submit to a decision of the Lessor that would have legal effects or significant impact on the Customer, if such decision is made solely on the basis of automated processing of its personal data. The Customer shall have the right to request the Lessor to review the decision issued by a method other than automated processing, and the Lessor shall comply with the Customer’s request, with the authorised person having the decisive role in the review of the decision; the Lessor shall inform the Customer of the method of review and the result of the finding within 30 days of the objection. The customer shall not have this right unless a special law providing for measures to safeguard the customer’s legitimate interests so provides, or if, in the context of pre-contractual relations or during the existence of contractual relations, the landlord has issued a decision granting the customer’s request, or if the landlord has taken other appropriate measures to safeguard the customer’s legitimate interests on the basis of the contract.

14. If the Customer exercises his right in writing and it is clear from the content of his request that he is exercising his right, the request shall be deemed to have been made pursuant to this Act; a request made by electronic mail or by fax shall be delivered in writing by the Customer no later than three days from the date of its dispatch.

15. If the Customer suspects that his/her personal data is being processed unlawfully, he/she may notify the Data Protection Authority. If the Customer does not have full legal capacity, his rights may be exercised by his legal representative.

16. The Lessor is obliged to deal with the request of the Customer in writing, or to comply with the Customer’s requirements according to the ZOOÚ and to inform the Customer in writing within 30 days of receipt of the request or requirement at the latest.

17. The lessor shall immediately notify the data subject and the Office for Personal Data Protection in writing of the restriction of the rights of the customer pursuant to § 28 (2) ZnOOÚ.

The Administrator is entitled to supplement or amend this Policy. It will publish the new version of the Privacy Policy on its website.

This Policy shall enter into force on 01.12.2024